SHIPPING & RETURN POLICY
Pawsatively PuRRfect Petz ships Nationwide from our Valders Site via UPS & USPS and may use other premium carriers to provide you with the safest, fastest and most reliable service available. Expedited delivery is available for an additional charge. Shipping on all domestic retail orders is prepaid and added to the invoice at the time of purchase. Complete street addresses are required for all shipments. Please email email@example.com or call 920-905-3336 between the hours of 10:00am-4:00pm CST if you have questions about shipping or expedited delivery.
Free Local Delivery
On orders of over $49, free local delivery or shipping is included with your order. At the bottom of the page is a listing of the Wisconsin Zip Codes eligible for free local delivery. You will be contacted when your order has been processed with a delivery date.
How long will it take to get my order?
We work hard to ship your order as fast as possible.
All orders are shipped via UPS, USPS or other common carriers and are shipped within 4-6 business days - unless express shipping is selected. Shipping time is not guaranteed, especially due to inclement weather conditions beyond our control. Express Shipping is not guaranteed during Holidays.
All Express Shipping Orders must be placed by 11:00 AM CST Monday - Friday to ship same day. Orders placed Saturday or Sunday will ship the following Monday. Sorry, we cannot ship to Canada.
P.O. Box or APO/FPO addresses
We are unable to ship to P.O. boxes or military addresses.
The drivers of the carriers decide the course of action unless you have specific instructions. They will usually try to get you at home first and eventually will drop the package off at your doorstep or leave it with a building manager.
Tracking Your Order
You will receive an email with a tracking number and link so you can track your package with the shipping carrier.
Risk of Loss
All items purchased from pawsativelypurrfectpetz.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Zip Codes Eligible for Free Local Delivery:
Alphabetized by City
|Appleton/Grand Chute/Little Chute||54911|
|Howards Grove (Sheboygan)||53083|
Sorted by Zip Code
|53083||Howards Grove (Sheboygan)|
|54911||Appleton/Grand Chute/Little Chute|
100% Satisfaction Guaranteed
Pawsatively PuRRfect Petz stands behind our products. Any product that is purchased from pawsativelypurrfectpetz.com and found to be unsatisfactory within 30 days of receipt, or has been received damaged or unusable may be eligible for replacement, a store credit, or refund, depending on the circumstances involved. If you are unsatisfied with your order, please email us at firstname.lastname@example.org and we will happily assist you. Gift Cards are Non-Refundable.
Shipping costs are Non-Refundable.
If you're not 100% totally satisfied for any reason whatsoever, return it! We'll happily accept packages within 30 days of the sale date and we'll give you a complete refund if warranted. All we ask is that the product is not used or expired, is in the same condition you received it and is in the original box and/or packaging. Email us at email@example.com and we will be happy to provide you with instructions for returning your product.